内容简介：Welive,saysEdSchein,inacultureofTell.Ratherthantryingtogenuinelyrelatetootherpeoplewetellthemwhatwethinktheyneedtoknoworshoulddobasedonassumptionswe'vemadeaboutthem.Buttellingmakespeoplefeelinferior-itshutsthemdown.Thisisparticularlytrueofinteractionsbetweensuperiorsandsubordinates,andthat'swhereit'sparticularlypr[……]
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